Recently I came across Fleck - the online annotation services which allows to annotate the web pages and share with others. I have been looking for this feature for long time.
Annotation has been a widely used functionality in enterprise - starting with the notes in the word comments. Adobe's annotations is one of the widely used functionality.
I searched for few other similar services:
MyStickies
Annotation Engine
Wikialong
Diigo
Trailfire
After trying out Fleck, I remembered of one of my previous consulting assignments where the client was looking for the ways to improve its web based manual for its call center employees. In a call center, the agents can mark the manual with online annotations which can be visible by everybody who comes back to the page - thus helping knowledge sharing. Also, the administrator of the web site - can easily find out the web pages which the users have commented for any correction or any other questions.
I was wondering if Fleck had a enterprise version yet. I am also not sure if any other vendor has a product which is enterprise ready .
Some of the functionality which could help this web 2.0 to an enterprise 2.0 solution are:
Annotation has been a widely used functionality in enterprise - starting with the notes in the word comments. Adobe's annotations is one of the widely used functionality.
I searched for few other similar services:
MyStickies
Annotation Engine
Wikialong
Diigo
Trailfire
After trying out Fleck, I remembered of one of my previous consulting assignments where the client was looking for the ways to improve its web based manual for its call center employees. In a call center, the agents can mark the manual with online annotations which can be visible by everybody who comes back to the page - thus helping knowledge sharing. Also, the administrator of the web site - can easily find out the web pages which the users have commented for any correction or any other questions.
I was wondering if Fleck had a enterprise version yet. I am also not sure if any other vendor has a product which is enterprise ready .
Some of the functionality which could help this web 2.0 to an enterprise 2.0 solution are:
- Multiple types of annotation ( i.e suggestions, questions, errors , etc)
- Mailing of the specific annotation to a pre-defined email id
- Administrative panel for a web site administrator
I will be researching further on this topic and posting more about Online Annotation.
